As our website deals mostly with e-services return(s) may not be applicable, however refunds will be processed as per the mentioned conditions.

**Return(s) here is referred to cancellation of purchased/availed services.

Returns

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return (if applicable), your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Several types of goods are exempt from being returned. Online newspapers or magazines subscriptions cannot be returned.
  • Additional non-returnable items:
    • Gift cards
    • Downloadable software products
  • To complete your return/refund, we require a receipt or proof of purchase.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery.

Refunds (if applicable)

  • Once your return/cancellation request is received and inspected, we will send you an email to notify you that we have received your returned item/request. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at ElectronicsEduGroup.

Gifts

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
  • If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.